Jewelry Care Plan

The Jewelry Care Plan term costs $299.99 and is for a period of 3 years from the date of purchase of one single jewelry item purchased from our online store at www.jewelplus.com or our Physical Store. The Jewelry Care Plan has no deductibles, and provides the following coverage due to normal wear and tear:

  • Stone replacement for accidental loss or damage to the stone with a stone of comparable size and quality to the original (this excludes stone replacement of solitaire rings)
  • Jewelry inspection
  • FREE re-tipping of prongs and settings that need repair
  • FREE shank repair
  • FREE re-setting of small stones
  • FREE jewelry cleaning
  • FREE unlimited ring sizing, except for certain mountings which have sizing limitations
  • FREE restringing of Pearl strands
  • FREE Clasp and chain repair
  • FREE lifetime trade-up policy: you may trade-up your original single-item purchased either from www.jewelplus.com or our Physical Store. The final price paid will be applied towards the purchase of a new single item of jewelry. The purchase price of the new item of jewelry must be 50% more than the final price paid on the original item. Trade-ins are one piece for one piece. For example: original purchase price = $3,000, trade-in purchase price = $5,000, your net due = $2,000.

Exclusions:

The Jewelry Care Plan does not cover loss of a stone or loss of jewelry due to:

  • Negligence
  • Accident
  • Vandalism, and Burglary
  • Fire, and Flood
  • Other acts of God
  • The item when it is not in the purchaser’s possession
  • Damage of jewelry or stone due to willful abuse or misuse
  • Jewelry that has been altered or repaired by a party other than jewelplus.com or D&D Jewelry
  • Replacement of earring backs and chains

Cancellations and Refunds:

The purchaser may cancel the Jewelry Care Plan at any time during the term. A full refund or credit of the Jewelry Care Plan cost will be given if the cancellation is made within 30 days of the date of purchase. If the Jewelry Care Plan is cancelled after 30 days, we will refund or credit a prorated portion of the cost of the Jewelry Care Plan, based on the time remaining in the term.

The purchaser may cancel the Jewelry Care Plan at any time during the term. A full refund or credit of the Jewelry Care Plan cost will be given if the cancellation is made within 30 days of the date of purchase. If the Jewelry Care Plan is cancelled after 30 days, we will refund or credit a prorated portion of the cost of the Jewelry Care Plan, based on the time remaining in the term.
The Jewelry Care Plan is not transferable or renewable.

Service Fulfillment:

When your jewelry needs service, present the purchased jewelry along with the Jewelry Care Plan receipt. The receipt is your proof of purchase.

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